Shipping and Returns Policy

Shipping and Returns:

Shipping:

Most Items are shipped from our Rockville Centre, NY warehouse.  In some cases, products may ship directly from the manufacturer.  Items will be shipped same day as long as the order is placed before our shipping cutoff of 2pm EST.

Carriers:

The shipping rates available will be presented at checkout.  You may choose from the following depending on type of address, type of product, and weight of order:

UPS 2nd Day Air®
UPS 3 Day Select®
UPS Next Day Air®
UPS® Ground
First Class Package
Priority Mail
If there are any special shipping needs, please feel free to contact us for further assistance.

Returns:

We accept unopened, unused returns within 30 days of purchase.  The item must be returned within sellable condition, or the return may be subject to a restocking fee or denied.  PLEASE NOTE: for any returns that are due to "buyer's remorse" the shipping price paid on the initial order will NOT be refunded.

To initiate a return, please contact us with your order number and reason for return.